Refund and Returns Policy

HEALY Shipping and Return Policies:

It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.

If you are not satisfied with your purchase, please contact us within 15 business days of purchase.
Sales on the following items are final:

  • Special orders
  • Products sold “as is” or “used” or that have been installed or used after receipt
  • NFA items
  • Ammunition that comes with firearms (New or Vintage)
  • Ammunition
  • Primers and Powder
  • Reloading Bullets
  • Illumination devices, electronic sights and optics

Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer’s box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor’s Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 – 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

Online inventory changes every day. Some of the items displayed for sale on the site are provided by electronic feeds from manufacturers and/or suppliers – there will inevitably be mistakes in that product information and we cannot be responsible for those errors. Occasionally an item may appear on the site by mistake or the item’s description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer’s credit card or we will refund the money.

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other ammunition regulations. Ammunition is NOT refundable.

These items must be shipped via ground transportation and require a hazmat shipping fee to be paid. That actual hazmat fee will be determined at the time of shipping an charged to the customer. Hazmat fees, once paid, are non-refundable. Reloading powder and primers are NOT refundable.

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